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Windstream Internet Customer Service


Paul Donnell : 03-20-2024

If you are facing and technical or speed issue with Your windstream internet you can call at (855)-604-1038. Support team assist you to take further action.


Call : 855-604-1038

Windstream Internet Customer Service

Windstream is one of the top internet providers that offers a fast and reliable internet connection and provides Windstream internet customer service for its customers from southern Texas to the Canadian border. In this article, we have mentioned useful information about Windstream internet customer support.

Support Regular Hours Weekend Hours Contact
Account Support Mon - Fri: 7:00 am - 8:00 pm (ET) Sat: 8:30 am - 5:00 pm (ET) (855)-604-1038
Service Support Available 24/7 Available 24/7 (855)-604-1038
Finance Department Mon – Fri: 8:00 am – 6:00 pm Sat: 8:30 am – 5:00 pm (ET) (855)-604-1038
Sales Department Mon – Fri: 7:00 am – 10:00 pm Sat: 8:30 am – 8:00 pm (ET)
Sun: 9:00 am – 7:00 pm (ET)
Order Updates Mon – Fri: 8:00 am – 6:00 pm Sat: Closed (855)-604-1038

Windstream Customer Service Chat

You can join Windstream’s live chat support at

For Placing Online Orders on Windstream & Billing Support: Mon-Sun, 7:00 am – 7:00 pm (ET)

For Technical Support & Phone Repairs: Mon-Sun, 7:00 am – 12:00 am (ET)

Windstream Internet Outage Customer Service

You can contact the internet provider at (855)-604-1038 to report about the internet outage and according to Windstream they normally respond to outages as soon as possible. The provider works to ensure trouble-free reception but some outages such as natural disasters or severe weather-related problems are beyond their control. However, for internet outages greater than 24 hours due to issues like equipment failure, the provider’s policy is to issue a credit upon request. You can contact Windstream internet 24 hour customer service when you notice a problem. The provider won’t issue credit for service interruptions if their customers fail to notify promptly or for situations beyond the company’s control.

Windstream Email Login

In order to access your Windstream Email login, you can visit On the top right corner of the website, click the Email tab to sign in to your Windstream email account. To quickly access your email account, you can also bookmark the Windstream Kinetic login page. In case you have a question that requires more detail, you can email it to Windstream by filling this form.

Windstream Email Login

When it comes to Windstream internet customer service, The American customer satisfaction index ranked Windstream below the average for customer satisfaction. It can be concerning to have below-average customer satisfaction scores, but it may be because most of the Kinetic network is DSL. So, customers won’t be satisfied with DSL service’s less reliable nature, and understandably so. On top of that, some Windstream customers claim to experience issues with Windstream internet regularly, and in some cases, the support is not quick enough to resolve or even start working to resolve the issue. Low customer satisfaction can be due to the network issue and as the Kinetic network continues to improve, Windstream customer satisfaction scores are also likely to improve.

Check Also: Windstream internet offers

If you have a Go Kinetic account, you can pay your bill online. Sign in to the Go Kinetic account and you will be redirected to the homepage. When you click on ‘pay now’, a new page will open. On Windstream’s Make A Payment page, confirm the amount to pay and your payment method, then click Pay Now to complete the payment. You can also set up autopay and opt for paperless billing through your Windstream’s Go Kinetic account. In case of any difficulties, you can contact Windstream internet customer service. With the Go Kinetic portal, managing your Kinetic account has never been easier because it is easy for Windstream customers to access, manage and personalize their account anytime, from anywhere using the portal. The customers can also check their bills, pay bills, sign up for autopay, manage account notifications, and get Windstream internet customer service by using the Go Kinetic online portal.

Get Started Today

Call(855) 604-1038

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